SHIPPING AND RETURN POLICY
Last Updated on January 1st, 2020
SHIPPING POLICY
Both local and international shipping is free of charge, as our goal is not to earn of shipping but to sell value and charge that value at a reasonable price at your convenience. You can find the prices of our goods and the prices of shipping (free of charge) described in the bill (receipt) and at the moment you make the order in the order form. 

Shipping of physical products will be done from North Macedonia where the book Awakening Consciousness is being produced and distributed internationally to all continents. It can happen that we produce and ship the book from elsewhere and another country. In any case, we will make sure that you receive the ordered good withing 2-4 weeks from the time of order.

In case you do not receive the order within 30 days since the order has been confirmed by us, in that case, we will be willing to send you another copy free of charge. In case you do not receive the book, and we offer a substitute for which you have agreed already to receive, then we will not refund the funds that we have charged.

RETURN POLICY
You deserve to have a vibrant and fulfilling life. Radovan and Katerina or his team through their piece Awakening Consciousness book will coach you through these life-changing principles. All we ask is you promise to read the book. If you simply commit to doing that, YOU WILL SEE RESULTS. So, make a decision to maximize who you are, what you’re capable of, and what you get to enjoy out of this life. We know you can succeed, we know you can succeed, but what matters is YOU knowing you can succeed; commit and DO IT!
Products and Goods
Digital Products
International Returns 
Custom Duties and Tariffs
All Non-Digital Products Disclaimer 
Late or Missing Refunds
Exchanges


1. PRODUCTS AND GOODS

DIGITAL PRODUCTS
You have 30-days from the date of purchase to request a refund. If received on or before the 30th day, you will receive a full refund. If the request is received on or after the 31st day of purchase, no refund will be issued.
PHYSICAL PRODUCTS
You have 30-days from the date of purchase to request a refund and return an item. If the request is received on or before the 30th day and the item is postmarked within 3 days of the request you will receive a full refund; otherwise no refund will be issued. We will cover return shipping on orders within the United States (any orders outside the United States are responsible for any and all return shipping, tariff, custom or other related charges).
INTERNATIONAL RETURNS
If returning an item, please contact service@awakeningconsciousness.com within the stated return period, who will provide you instructions for returning your product(s).
You are responsible for all shipping costs and other costs incurred for returning your item (unless otherwise specified). Original shipping costs are non-refundable and your refund will be on the product cost only.
The time it will take for your returned item to arrive to us and be processed will vary depending on the shipping method you select. Once received, we will process the refund within one week and your funds should appear within 2 weeks of the return being processed.
If you are shipping an item over $75, we recommend adding tracking and insurance to the shipment. We cannot guarantee that we will receive your returned item.
CUSTOM DUTIES AND TARIFFS
For our international customers, shipping charges do not include any potential tariffs, duties, custom or other fees or taxes that an individual country may impose upon import. You are responsible for any additional fees that may be levied by the country where the product is being imported.
ALL NON-DIGITAL PRODUCTS 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and notify you of the status (approval or rejection) of your refund.
If your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days.
LATE OR MISSING REFUNDS
If you returned a digital or physical product please allow up to two weeks for your charge to be refunded.
If after two weeks you do not see your refund appear, please first call your bank or credit card to confirm whether it is pending.
If the bank or credit card does not see your refund pending and you still have not received your refund after two weeks, please contact us at awakeningconsciousness.com.
EXCHANGES
We do our best to ensure you receive undamaged products. If, however, you have received an item that is defective or was damaged prior to arrival, we will promptly exchange it upon notification for an identical product. If this occurs, please send us an email at awakeningconsciousness.com, and instructions will be provided for returning the defective or damaged merchandise.
Copyright 2020
Katerina Angelovska and Radovan Vitosevic
Global minds PUBLISHING, INC.
All Rights Reserved